Thanks for shopping at the German Fest Store.
If you are not entirely satisfied with your purchase, we’re here to help.
Returns & refunds
Tickets are non-refundable. German Fest is held rain or shine.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit with a certain amount of days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, please feel free to contact us.